17:30
For all orders submitted after 17:00 the accept/reject messages are now processing as expected.
Our IT team are resending a number of accept/reject messages from before this time
Pricing messages are issuing as expected although may be delayed due to late pricing on a number of Fund Groups
No further update will be issued
16:00
Investigation is still ongoing at this time and we are currently issuing the accept/reject messages.
Next update 18:00
14:45
No change to the below message.
Please continue to submit orders via CTN.
Next update 16:00
11:30
No change to the below message.
Please continue to submit orders via CTN.
Next update 12:15
10:15
Investigation is still ongoing at this time.
Requests are processing where in good order.
Please continue to submit requests via CTN
Next update: 11:30
09:15
We are aware of an issue sending response messages to orders processed this morning via CTN. We are currently investigating the problem with both IT teams.
Please continue to submit requests via CTN and where these are in good order they will be processed for the intended Valuation Point.
Next update: 10:15